36 BIOGAIA SUSTAINABILITY REPORT 2021 We are a wholly owned subsidiary of BioGaia AB with a factory in Eslöv that conducts formulation, packaging and filling of BioGaia’s products. In addition to day-to-day work, we carry out development work on new products as a team. We are a very innovative workplace, to say the least. How do you ensure safety and quality in the production process? We have a Good Manufacturing Practices certificate, which means we have a well-defined and effective Quality Management System that is certified by an independent party. Our manufacturing process is rigorously monitored to ensure the quality of our products. An external audit is conducted every second or third year in accordance with SMETA (Sedex Members Ethical Trade Audit) methodology, which is one of the most common audits used to examine the ethical and social aspects of a business and ensure compliance with working environment rules. We are constantly looking for ways to improve and optimise our work process in terms of both quality and sustainability. We continuously endeavour to streamline and improve our machines and the equipment we use, for the safety of both our employees and the products. Likewise, all employees are given training each year covering the equipment and the company’s processes. What are you particularly proud of at BioGaia Production in 2021? What I though was exceptional was that we retained a good and safe working environment without any disruption or delays in production. This was despite the limitations resulting from the pandemic, in the form of absenteeism in cases when staff were waiting for the result of Covid tests. We have been proactive in the use of face masks, sanitisers and social distancing, and have, for example, staggered breaks to minimise the number of people sharing the same room. Moreover, we built additional changing rooms and coffee rooms to ensure social distancing for our employees. We also offered rapid tests to employees showing even the mildest symptoms and held most of our large meetings and joint activities with staff outdoors. Smaller meeting were held via Teams. Everyone has made an effort and helped out, and as a result no employees were infected by the virus at work. Despite all of the restrictions, we successfully retained an innovative and positive culture at BioGaia Production. In addition to how we have worked together to limit infection rates, we also built up sufficient inventory to ensure that we did not suffer from a shortage of raw materials and packaging material, and could therefore successfully deliver products to all customers on time. I would like to stress that this is something we have achieved together throughout the pandemic. Peter Persson, Managing Director of BioGaia Production How does BioGaia Production work? A healthy workplace CONTENTS
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